At 218plusph, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Privacy at a Glance
These cards highlight the most important privacy commitments 218plusph makes to every registered player. The full legal text follows below — please read it in its entirety for complete details.
All data transmitted between your device and the 218plusph platform is protected by 256-bit SSL encryption — the same standard used by major banks and financial institutions in the Philippines and worldwide.
218plusph does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your account, comply with regulations, and improve your experience on our platform.
We collect only the personal data that is necessary for the specific purposes described in this Privacy Policy. We do not collect data speculatively or beyond what is required to deliver our services and meet our legal obligations.
As a 218plusph player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and request a copy of the data we hold about you at any time.
218plusph processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines .
In the unlikely event of a personal data breach that affects your rights and freedoms, 218plusph will notify you and the National Privacy Commission within the timeframes required by Philippine data privacy regulations.
Summary: This Privacy Policy describes how 218plusph ("we," "us," "our," or "the Company") collects, uses, stores, and protects the personal data of individuals ("you," "your," or "Player") who access or use the 218plusph online gaming platform at 218plusph.net. This policy is issued in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. By registering on or using the 218plusph platform, you acknowledge that you have read and understood this Privacy Policy.
218plusph is committed to protecting the privacy and personal data of every player who uses our platform. We understand that entrusting us with your personal information is a significant act of confidence, and we take that responsibility seriously. This Privacy Policy sets out in clear, plain terms how we handle your data — from the moment you first visit our site to the point at which your account is closed.
This Privacy Policy applies to all personal data collected through the 218plusph website, mobile platform, customer support channels, and any other touchpoints through which you interact with 218plusph. It should be read alongside our Terms & Conditions, which govern the overall relationship between you and 218plusph.
If you have any questions about this Privacy Policy or how 218plusph handles your personal data, please refer to Section 14 for our contact details. We are always happy to clarify how your information is being used.
218plusph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, verification |
| Identity Documents | Philippine National ID, passport, driver's licence | KYC verification, age and identity confirmation |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, session duration, betting history, login times | Service improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending relevant promotions and platform updates |
We do not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless it is strictly necessary for a specific legal or regulatory purpose, and only with your explicit consent where required.
218plusph collects personal data through the following channels:
218plusph will always be transparent about the data we collect and the reasons for collecting it. If we ever need to collect personal data for a new purpose not described in this Privacy Policy, we will update this policy and notify you before doing so.
218plusph uses your personal data only for the purposes for which it was collected. Specifically, we use your data to:
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for the new processing activity.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 218plusph processes your personal data on the following legal bases:
Where we rely on legitimate interests as our legal basis, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request details of any such balancing test by contacting our Data Protection Officer (see Section 14).
218plusph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:
All third parties with whom 218plusph shares personal data are required to handle that data in accordance with applicable data privacy laws and are bound by appropriate data processing agreements or equivalent contractual safeguards.
218plusph will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent. If you receive unsolicited marketing communications purportedly from 218plusph, please contact us immediately as this may indicate a phishing or impersonation attempt.
218plusph uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse how our services are used. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other data on your device.
We use the following categories of cookies on the 218plusph platform:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 218plusph platform. For more information about managing cookies, refer to your browser's help documentation.
218plusph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When personal data is no longer required, 218plusph will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
218plusph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:
While 218plusph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. If you have reason to believe that your 218plusph account has been compromised, please contact our support team immediately so that we can take prompt action to secure your account.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 218plusph:
Know how your data is collected, used, and shared.
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete personal data.
Request deletion of your data where no legal basis remains.
Object to processing based on legitimate interests or for direct marketing.
Receive your data in a structured, machine-readable format.
Request that we limit how we process your data in certain circumstances.
Lodge a complaint with the National Privacy Commission (NPC).
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
Please note that certain rights are subject to limitations under applicable law. For example, we may be unable to delete data that we are legally required to retain for regulatory or anti-money laundering purposes. Where we are unable to fulfil a request in full, we will explain the reason clearly.
The 218plusph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered on the 218plusph platform, please contact us immediately at the details provided in Section 14. We will investigate and take appropriate action as a matter of priority.
The 218plusph platform may contain references to third-party services, such as payment providers and game studios. This Privacy Policy applies solely to personal data collected and processed by 218plusph. We are not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party platforms you interact with in connection with your use of 218plusph.
218plusph does not control the content or data practices of third-party payment processors such as GCash or PayMaya. When you interact with these services to make a deposit or withdrawal, your data is also subject to their respective privacy policies.
218plusph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the 218plusph platform and, where practicable, by sending a notification to the email address associated with your account.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 218plusph protects your personal data. Your continued use of the platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 218plusph handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy.
218plusph Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: We aim to acknowledge all privacy-related enquiries within 72 hours and to provide a full response within 30 days.
If you are not satisfied with our response to your privacy enquiry or complaint, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to contact the NPC is available through official Philippine government channels.
For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly. All responsible gaming requests are handled with the utmost confidentiality and priority.
Now that you know how we protect your data, enjoy the full 218plusph experience with confidence — slots, live dealer, bingo, and more, all secured by industry-leading encryption.
21+ only · Play responsibly · Data protected under RA 10173